The Sailor's Stitch

Privacy Policy
 

Effective Date: August 19, 2026
 

Welcome to Sailor's Stitch. We sell cross-stitch patterns, floss, fabrics, and accessories. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and how we keep it safe.
 

1. Our Hosting Platform (Wix)
 

Our online store is hosted on the Wix.com platform. Wix provides us with the online e-commerce platform that allows us to sell our crafting products to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. Wix stores your data on secure servers behind a firewall.
 

2. Information We Collect
 

When you purchase something from our store, we collect the personal information you give us, which includes:
 

Your name

Your shipping address

Your email address

Your phone number
 

3. How We Use Your Information
 

We use your personal information strictly to run our business and serve you. This includes:

Processing your payment

Packing and shipping your floss, fabrics, and accessories

Sending you email receipts, order confirmations, and package tracking numbers

Communicating with you if there is a question or problem with your order
 

4. Domestic Shipping & Third-Party Sharing
 

We do not ship items internationally. We only operate and ship within our home country.

To get your cross-stitch supplies to your door, we must share your name and shipping address with our postal carriers (such as USPS, FedEx, or UPS). We only share what is absolutely necessary to print your shipping label and deliver your box. We never sell, rent, or trade your personal information with outside marketing companies.
 

5. Payment Security
 

All direct payment gateways offered by Wix.com and used by our store adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We do not store your credit card numbers on our own devices or systems.
 

6. Cookies
 

Our website uses basic, essential cookies provided by Wix. Cookies are small text files placed on your device. These cookies are required for our store to function properly. For example, they allow the website to remember what specific skeins of floss or fabric counts you put into your shopping cart while you browse different pages.
 

7. Your Rights and Withdrawing Consent
 

If you change your mind after ordering, or if you want to access, correct, or delete any personal information we have about you, you can contact us at any time.
 

8. Contact Information
 

If you have any questions about this Privacy Policy, please contact us at:
 

Email: info@sailorsstitch.shop
 

Mailing Address: [2631 Brown Pelican Ln League City, Tx 77573